FAQ
How do I report a fraud case?
Reporting a fraud case with Cova Secure Recovery is straightforward and secure. To begin, simply click on the “Report A Fraud Case” button located on our website. This will immediately redirect you to our business WhatsApp, where you will be connected with Lucas Davidson, our ethical hacker and cyber security expert. Lucas will guide you through the necessary steps to initiate your case, gathering all relevant information to ensure a comprehensive recovery process. We prioritize swift and discreet handling of every case to help you recover your lost assets as quickly as possible.
Can you decrypt files that have been encrypted by ransomware?
Yes, our team uses advanced decryption tools and techniques to recover encrypted files without paying the ransom in many cases.
What should I do if my system is infected with ransomware?
Disconnect the affected systems from the network, avoid paying the ransom, and contact us immediately for assistance.
Is it possible to recover data without paying the ransom?
In many cases, we can recover data through decryption methods or from backups without needing to pay the ransom.